Our mission

To enable a life of simplicity in self-catering

We believe running a rental property should be rewarding — not a constant battle with calendars, spreadsheets, and emails. Our mission is to make every aspect of property management effortless, so you can focus on what matters: delivering exceptional guest experiences.

Every feature we build, every integration we add, and every support interaction we have is guided by one question: does this make our customers' lives simpler?

💡

Simplicity first

Powerful software doesn't have to be complicated. We obsess over UX so you never need a manual.

🤝

Partnership, not vendor

We grow when you grow. Your success is our success — that's why we offer honest advice, not upsells.

🔍

Transparency always

Flat pricing, no hidden commissions, and a roadmap you can see. No surprises.

Our journey

From side project to market leader

2018

Founded in Edinburgh

Alex Morrison builds a booking tool for his own 3 Highland cottages after struggling with existing solutions. Friends ask to use it.

2019

First 100 customers

PropFlow launches publicly with a channel manager and guest communication suite. 100 properties onboarded in the first 3 months.

2021

Series A — £3.2M raised

Investment allows us to expand the team to 28 people, launch the Agency plan, and open a London office.

2023

10,000 properties milestone

PropFlow crosses 10,000 managed properties and £200M in processed transactions. Named Best PMS at the Short Stays Awards.

2026

Today

50+ team members, 12,000+ properties, 850+ agency customers, and a product roadmap full of exciting new features. The best is yet to come.

Our team

The people behind PropFlow

A passionate crew of engineers, designers, and hospitality experts who genuinely care about your success.

Alex Morrison

Alex Morrison

CEO & Co-Founder

Former property owner turned founder. Passionate about making tech work for small businesses.

Rachel Owens

Rachel Owens

COO & Co-Founder

10 years in SaaS operations. Keeps the ship running smoothly and the team happy.

Tom Barclay

Tom Barclay

Head of Product

Obsesses over simplicity. Every feature goes through his "would my mum use this?" test.

Priya Nair

Priya Nair

Head of Engineering

Architect of PropFlow's scalable infrastructure. 99.9% uptime is not a target — it's a minimum.

Jamie Caldwell

Jamie Caldwell

Head of Customer Success

Spent 6 years managing holiday lets before joining PropFlow. Understands your challenges first-hand.

Sophie Walsh

Sophie Walsh

Head of Marketing

Makes sure the world knows about PropFlow and that the right hosts find us when they need us.

Luke Fernandez

Luke Fernandez

Lead Integration Engineer

Maintains and grows our 40+ channel integrations. If it has an API, Luke has connected to it.

Anya Petrova

Anya Petrova

Senior Designer

Crafts the interfaces our customers love. Proof that good UX makes everything feel simple.

Customer love

What our customers say

★★★★★
"We've tried three other systems. PropFlow is the only one that actually made things simpler rather than adding complexity. The support team is exceptional — they respond within the hour."
David Brown
David & Felicity Brown
Lakeside Cottages, Cumbria
★★★★★
"PropFlow isn't just software — it's a member of our team. Since we onboarded, our occupancy is up 22% and guest reviews have never been better. Worth every penny."
Mark Tierney
Mark Tierney
Atlantic View Rentals, Kerry
★★★★★
"As an agency growing fast, we needed a system that could scale with us. PropFlow handled our jump from 40 to 150 properties without breaking a sweat. Highly recommend."
Hannah Stevenson
Hannah Stevenson
Heritage Stays Agency, Edinburgh

Join us

Become part of the PropFlow story

12,000 properties can't be wrong. Join the community of operators who've made self-catering simple.